![]() Card information is transmitted, stored, and processed securely on a PCI-compliant network. When you sign up for a paid account on Time Doctor, we do not store any of your credit card information.Īll credit card transactions are processed using Stripe’s secure encryption, which is the same level of encryption used by leading banks. Improve the customer experience and agent experience. The servers are located in secure enterprise data center facilities with 24/7 monitoring and hosting support. Files on the server are encrypted to provide an extra level of security for company data. All communication to the server is secured by SSL encryption. If you use the screenshots feature, you can rest assured that the screenshots and all other data are stored securely. If activated, the screenshots feature will take and store screenshots of your employees’ monitors at the time interval that you specify. Screenshots are an optional Time Doctor feature. When working on a support issue, we do our best to respect your privacy as much as possible and only access the files and settings needed to resolve your issue. No employees ever access customer accounts unless required for troubleshooting or support. Access is limited to those few employees who need it for troubleshooting or support. We strictly regulate our employees’ access to the data you and your users store with. Changes that are critical, due to security or for other reasons, are fast-tracked to production while still being tested thoroughly. This extension will insert 'Start Tracking' and 'Stop Tracking' buttons into these other apps to allow accurate time tracking. When code changes pass through the automated testing system, they are first pushed to a staging environment where employees test the changes before they’re pushed to our production servers. This extension works in conjunction with the 'Time Doctor 2' desktop app to allow you to track how much time you spend on your tasks from other apps such as Jira, Trello, Asana, and others. Changes to Time Doctor’s code base go through a suite of automated tests before being reviewed and sent through a round of manual testing. Time Doctor uses a Git version control system. In case of a data breach, we have a procedure in place that dictates how and when to make a responsible disclosure to the affected parties, with the first communication occurring within 72 hours of our becoming aware of the incident. Our backups are done on a daily basis, which guarantees consistency and a quick reaction from our side in case data restoration is needed. Time Doctor is working with an external penetration testing partner - NetSparker for regular weekly / monthly security scans and penetration testing which guarantees the highest possible level of security. Because of that, we integrate and work with external companies that help us to carry out regular penetration testing, patching, and security audits to identify any possible issues and resolve them within a short period of time. - Network and overall infrastructure securityĪt Time Doctor, we do our best to provide the best security to our customers. How to Migrate from Time Doctor Classic to Time Doctor 2 (Non-Assisted Migration) How Can I Learn About the Latest Product Updates How to Archive, Restore, and Permanently Delete Users in Time Doctor.To do so properly, we follow the best security practices. We work towards improving our security every single day at Time Doctor.
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